Faq
You can shop directly from our website in just a few simple steps: choose your products, add them to your cart, and proceed to checkout. Every order is personally handled by our team: no robots, just real people dedicated to making sure an authentic taste of Sicily arrives at your door.
We accept credit and debit cards, bank trasnfer and PayPal. All payments are secure and traceable. Your security is just as important to us as the freshness of our Sicilian oranges.
Yes. If your order has not yet been shipped, please contact us as soon as possible by email or phone to request a change or cancellation. Once your package has left our farm, we prefer not to stop it — our products like to arrive fresh and on time at their destination!
We ship throughout Italy and to countries within the Schengen Area, for example Germany, France, Austria, Belgium, the Netherlands, and others.
Our goal is to bring the fragrance of Sicilian citrus fruits to people who live far from the sea and the sunshine of Sicily.
Our Sicilian oranges are picked only when you place your order, never in advance. This means they arrive fresh, rather than being stored in a warehouse. In Italy, delivery takes 48–72 business hours, while deliveries to other European countries usually take 3–5 business days. If weather conditions are not suitable, we prefer to wait because the safety of our workers and the quality of our fruit always come first.
As soon as your package leaves our farm, you will receive an email with a tracking link. You can then follow your package step by step as it travels from Sicily to your doorstep.
Our products come directly from our own land in Sicily, Italy, where we carefully grow our Sicilian citrus fruits and olive trees, respecting the land and its natural rhythms
Citrus fruits like to feel comfortable! Store them in a cool, dry, and well-ventilated place, away from direct sunlight and heat sources. If your home is warmer than a summer day in Sicily, you can keep them in the refrigerator, preferably in the fruit and vegetable drawer. Avoid sealed plastic bags, even oranges need to breathe! This will help your fresh Sicilian citrus fruits stay fresh, fragrant, and juicy for longer.
Our fresh Sicilian oranges are available from November to March, when nature offers its best. In Sicily, every season has its own rhythm, and we simply follow it, respecting the land and its natural cycles.
Even though we pack everything with the utmost care, unexpected issues can sometimes occur during shipping. If this happens, please contact us within 24 hours of receiving your package and include a photo. We will take care of the situation as quickly as possible.
Fresh food products cannot be returned, but your trust comes first for us. If something is not right, please get in touch with us and we will work with you to find the best solution. At our company, you are not just an order number — you are a person.
📧 info@tenutesantangelo.it
📱 +39 346 7169584
We are available every day. Whether you need information, advice, or simply want to know more about our products, we are always happy to help.
If we don't answer right away, we are probably somewhere among the olive trees or citrus orchards — but don't worry, we'll get back to you as soon as we return with clean hands!